1. Introduction
Viewena (“we”, “us”, “our”) operates a multi-platform digital media and advertising network offering content production, publishing, dubbing, and marketing distribution services.
This Privacy Policy explains how we collect, use, store, and protect personal data when you browse our website, contact us, or collaborate with us as a client or partner.
By using this website, you acknowledge that you have read and agree to this Privacy Policy.
2. Information We Collect
We may collect the following categories of personal and usage data.
2.1 Data You Provide Voluntarily
- Full name
- Company or brand name (if applicable)
- Email address
- Phone number (optional)
- Preferred language(s) for communication or dubbing
- Social media links or account usernames related to your project (optional)
- Project details, creative materials, scripts, audio/video content, and other files submitted for production, localization, publishing, or advertising services
2.2 Automatically Collected Data
- IP address and approximate geographic location
- Device type, operating system, browser type and version
- Visit date, time, frequency, and session duration
- Pages viewed, clicks, scroll behavior, navigation patterns
- Traffic source (direct, referral, social media, advertisement)
- Cookies, tracking pixels, UTM tags, and analytical identifiers
2.3 Data From Third-Party Platforms
- Publicly available social profile or account information
- Advertising performance metrics (if campaigns are managed by or with us)
- Content and localization files transferred through Google Drive, Dropbox, WeTransfer, or similar tools
3. How We Use Your Information
- Provide, maintain, and improve our services
- Respond to inquiries, support requests, and partnership proposals
- Personalize content and project workflow communication
- Process production, dubbing, publishing, and advertising tasks
- Send service-related updates or promotional materials (optional)
- Analyze platform and campaign performance for optimization
- Prevent fraudulent, harmful, or abusive activity
- Comply with legal and administrative requirements
4. Legal Basis for Processing (GDPR)
- Consent (forms, subscriptions, submitted project data)
- Contract (service execution and delivery)
- Legitimate interests (security, analytics, improvement, reporting)
5. Cookies & Tracking
- Analyze website performance
- Improve user experience
- Run targeted and retargeted advertising campaigns
Users may disable cookies at any time through browser settings.
6. Data Storage & Security
We securely store personal data using encrypted and protected platforms and apply technical and organizational safeguards to prevent unauthorized access, alteration, or deletion.
7. Data Retention
We retain data only as long as necessary for:
- Service delivery
- Contractual or legal obligations
- Analytics and business reporting
Users may request data deletion at any time.
8. Sharing Information
We may share limited data only with verified and trusted service providers when required:
- Cloud hosting and security platforms
- Analytics and advertising platforms
- Email and CRM platforms
- Contractors involved in project delivery (under NDA)
We do not sell, rent, or trade personal information.
9. Children’s Privacy
Our services are not intended for children under 13 and we do not knowingly collect their data.
10. Your Rights (GDPR & International)
- Access to personal data
- Correction or deletion
- Restriction or objection to processing
- Data export
- Withdrawal of consent
To request, contact: info@viewena.com
11. International Data Transfers
Data may be transferred across countries where necessary, following secure compliance protocols.
12. Links to Third-Party Websites
Our website may contain external links. We are not responsible for third-party privacy practices or policies.
13. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised date.
14. Contact Information
For privacy, legal, or data management requests, contact: info@viewena.com